IT Support Engineer I

*Salary: $80,000 - $120,000 annually*

As a Customer Support Engineer, you will be the first point of contact for our customers, providing technical support and troubleshooting assistance via phone and email. You will play a crucial role in ensuring customer satisfaction by resolving issues related to our x86 hardware products and IT solutions.

Key Responsibilities:

• Provide expert technical support for x86 computer hardware, including servers, GPUs, and networking equipment.
• Troubleshoot and resolve issues related to server performance, hardware failures, and network connectivity.
• Assist customers with Infiniband and switch configurations.
• Guide customers through the deployment and management of clusters.
• Manage and troubleshoot Linux systems and configurations.
• Create and use scripts to solve issues and help customers debug problems.
• Collaborate with internal teams to escalate and resolve complex...

About Us:

At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself.  By allowing restaurants to easily expand menus without added complexity, we’re driving incremental growth with the push of a button.

Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.

We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.

Each drink is crafted by nature, and perfected by innovation - we’d love to have you be a part of it.

Job...

Purpose of the Position

The Photonics Support Engineer I is responsible for providing entry level technical support by solving problems, troubleshooting, and working with customers to guide them to the best possible product solutions for their applications and experiments. The position works with several other Photonics Support and Design Engineers to support optics, lasers and light sources, fiber, opto-mechanics, motion control, microscope and other imaging systems, telecom instruments and more. Between onsite lab opportunities, customer interactions, tradeshows and Thorlabs manufacturing entities visits, the position can be exposed to every facet of the photonics industry.

Although the location of the position is in Lafayette, Colorado, from time to time it may be required to undertake duties at other Thorlabs locations.

Salary range for this position is 60-75K

Essential Job Functions include the...

Job Title: Technical Support Engineer

Location: Denver, Colorado (hybrid)

Always wanted to see your work make a real impact?  As a rapidly growing firm in the law enforcement and corporate security space, we take pride in building a team of game changers, innovators, and thinkers who are driven to help create a platform that allows our customers to save money, time, and even lives.  We are looking for a Technical Support Engineer who will research, diagnose, troubleshoot, and resolve customer issues in an accurate and timely manner. You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.  You'll be constantly challenged to learn and innovate while delivering the technology that will change law enforcement and corporate security organizations around the globe.  If you thrive...

At ReversingLabs, our software supply chain security and threat intelligence solutions have become essential to advancing Cybersecurity maturity around the globe. We're on a journey to expand adoption and accelerate growth by hiring the top talent across the security industry.

Notable breaches such as SolarWinds, CircleCI and 3CX have elevated software supply chain security as a top initiative across every organization developing or purchasing software. Only ReversingLabs delivers the software package analysis speed and intelligence needed to protect against this critical area of risk.

Our vision is clear. Arming every company with end-to-end insights to ensure development releases securely, IT purchases safely, and the SOC can effectively detect, isolate and respond. We are seeking extraordinary talent for this game changing opportunity to help forge this transformational journey at ReversingLabs.

You, as the Technical Support Engineer...

We are looking for an IT Support Engineer (Helpdesk Tier 2) for a Monday-Friday, 11:00 am - 8:00 pm EST shift, to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. IT Support Engineer responsibilities include resolving network issues, configuring operating systems, and using remote software connections to provide immediate support. You will contact clients via phone or ticketing system and/or provide clear, written instructions and technical manuals. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, or a similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues, and are able to explain technical details simply, we’d like to meet you. Ultimately, you will be a person our customers trust. They will rely on you to...

At ieso everyone is committed to the same goal: transforming the way mental health problems are treated worldwide. As one of the UK’s largest and most trusted providers of digital mental healthcare, the work we do already changes lives every single day. But our mental healthcare revolution is just getting started.

As a 1st Line Product Support Engineer, you will be the first point of contact for customers experiencing issues with our product. This role involves understanding the customer's problem, troubleshooting it, and either resolving the issue or escalating it to the appropriate team.

We have a 190-strong team and a health and wellbeing package to support you each and every day, alongside plenty of opportunities for growth and development as we all strive to achieve our collective ambition.

Reporting to: IT and Security Team Lead

Working Hours for this role will be in Central Time...

For more than 15 years, the Voxology team has developed and operated one of the industry’s leading communications platforms as a service (CPaaS). Engineered to support the unique needs of the most demanding, ultra-high volume users, the Voxology platform enables millions of client interactions everyday. We are a growing team that loves building innovative and reliable products in our exciting industry, and we are looking to add to our team! We are seeking a personable technologist with a passion for solving complex problems and building solutions for clients.

Working with a team of client specialists, and alongside our developers and engineers, you will assist customers to implement our APIs and utilize our overall telephony platform. The ideal candidate is kind, proactive, hardworking and will take ownership and responsibility for client success. You will combine a keen ability to intuit actual customer needs with the ability to communicate and bring technical solutions to...

For more than 15 years, the Voxology team has developed and operated one of the industry’s leading communications platforms as a service (CPaaS). Engineered to support the unique needs of the most demanding, ultra-high volume users, the Voxology platform enables millions of client interactions everyday. We are a growing team that loves building innovative and reliable products in our exciting industry, and we are looking to add to our team! We are seeking a personable technologist with a passion for solving complex problems and building solutions for clients.

Working with a team of client specialists, and alongside our developers and engineers, you will assist customers to implement our APIs and utilize our overall telephony platform. The ideal candidate is kind, proactive, hardworking and will take ownership and responsibility for client success. You will combine a keen ability to intuit actual customer needs with the ability to communicate and bring technical solutions to...

For more than 15 years, the Voxology team has developed and operated one of the industry’s leading communications platforms as a service (CPaaS). Engineered to support the unique needs of the most demanding, ultra-high volume users, the Voxology platform enables millions of client interactions everyday. We are a growing team that loves building innovative and reliable products in our exciting industry, and we are looking to add to our team! We are seeking a personable technologist with a passion for solving complex problems and building solutions for clients.

Working with a team of client specialists, and alongside our developers and engineers, you will assist customers to implement our APIs and utilize our overall telephony platform. The ideal candidate is kind, proactive, hardworking and will take ownership and responsibility for client success. You will combine a keen ability to intuit actual customer needs with the ability to communicate and bring technical solutions to...

For more than 15 years, the Voxology team has developed and operated one of the industry’s leading communications platforms as a service (CPaaS). Engineered to support the unique needs of the most demanding, ultra-high volume users, the Voxology platform enables millions of client interactions everyday. We are a growing team that loves building innovative and reliable products in our exciting industry, and we are looking to add to our team! We are seeking a personable technologist with a passion for solving complex problems and building solutions for clients.

Working with a team of client specialists, and alongside our developers and engineers, you will assist customers to implement our APIs and utilize our overall telephony platform. The ideal candidate is kind, proactive, hardworking and will take ownership and responsibility for client success. You will combine a keen ability to intuit actual customer needs with the ability to communicate and bring technical solutions to...

We create high performance storage systems/software based on Linux, and our customers do really interesting projects with the products we build—things like major filmmaking, special effects, and professional music production.

We are a small company with a big footprint and phenomenal worldwide reputation. We've increased our sales every year for more than a decade, and we're always looking to add another great person to our team. The person we hire will join an eclectic group of colleagues (all of whom love their jobs) and get to work with a wide variety of high-end technical stuff.

We're looking for someone who is a bit of a "Jack of all trades," technically speaking, who will happily contribute their many talents to help us improve our products. Like the rest of our team, we'll only bring on someone with a full-time great attitude, who’s intensely hard working, an enthusiastic contributor and problem solver, and a fun person to be around. (Great sense of humor...

Royalty Staffing is helping an on-demand, autonomous ride-hailing company hire a Fleet Support Engineer to be actively engaged in the operational uptime of the company fleet.

In this role, you'll diagnose complex hardware/software related issues, interface with cross-functional engineering teams to drive resolution, capture the troubleshooting details and place them in the internal knowledge database. This role will require flexibility to work nights/weekends as needed with advanced notice.

We are looking for someone that has a bachelor's degree and a minimum of 2 years relevant experience (e.g. transportation, aerospace or autonomous vehicles). Ideally you have experience with electric vehicle technology and remotely supporting vehicle troubleshooting.

As Fleet Support Engineer, you'll:

• Act as point of contact for real-time escalation from technicians on fleet issues. 
• Document, amend and maintain a...

As a Technology Support Engineer, you will play a crucial role in ensuring the smooth operation of our technology infrastructure while also contributing to the development and maintenance of our website, including the development of future projects. You will be responsible for providing technical support across the company, resolving issues related to Google Suite, email systems, Salesforce, printers, Wi-Fi, and other technology tools.

Key Responsibilities:

• Provide technical support to employees across the company, addressing issues related to Google Suite, email systems, Wi-Fi, Salesforce, printers, and other software applications.
• Collaborate with internal teams to identify and troubleshoot technical problems, ensuring timely resolution to minimize disruptions.
• Take ownership of website development and maintenance tasks, including the development of future projects.
• Stay updated on emerging technologies and industry...

About Auror

At Auror, we’re empowering the retail industry to stop theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK.

Auror is connecting people and intelligence to reduce crime. We’re using technology for good and prioritize privacy by design principles. 

In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. 

The Role

Auror is seeing significant...