IT Support Specialist

Under the supervision of the IT Director, the IT Support Specialist handles technical support cases for employee computer hardware and software systems. Provides deskside technical support for all employees and supports the IT Director on special projects.

Work Schedule:

Monday - Friday; 8:00 am - 5:00 pm; 1-hour unpaid lunch

Job Function:

include, but are not limited to, the following:

1. Information Technology Support:
1. Provide deskside technical support for employees for all locations (Ivins, St. George, Cedar City, Richfield, Kanosh).
2. Onboard new hires with IT systems.
3. Manage IT helpdesk and ticket systems.
4. Track and store computer assets and inventory.
5. Ensure proper recording, documentation, and closure.
6. Assist with administrating Office 365 and/or related systems.
7. Build computer systems and mobile devices for deployment.
8. Support health department...

Job Summary:

At REE, our Client Experience Navigation Team (CENT) Support Specialist, also know as customer success/service support in other companies, play a critical role in the overall process of providing high quality medical evidence to our clients. The CENT Support Specialist serve as a another touchpoint of REE for our clients and ensure the behind the scene processes are seamless for the total Client Experience. They are responsible for resolving client concerns, assessing refund inquiries, addressing 5150 calls, and the overall satisfaction with REE's products and services. A successful CENT Support Specialist operates with empathy and excellent communication skills, strong organizational and analytical skills, and is motivated to support our clients through quality execution of structured processes.

Our Client Experience team members work alongside their peers within both the Sales and Operations departments ensuring REE Medical maintains an excellent...

Executive Secretariat and Audit Support Specialist (15.18)

OCT Consulting, LLC is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT currently has an opening for an Executive Secretariat and Audit Support Specialist to work with our federal client, the U.S. Customs and Border Protection (CBP) Office of Acquisition (OA). This position reports to the Mission Support Directorate Lead and Customer Service Support Project Manager. This position is contingent upon contract award. 

Day to day responsibilities will include: 

• Developing and managing project plans, track tasks and schedules.
...

NeueHouse is a work and social club where creatives and though-leaders gather and connect. Our community of members align in their ambition to live a creative life, supported by an elevated experience bringing work and social together through iconic buildings, timeless design, thought-provoking cultural programming and gracious hospitality. NeueHouse: Home of the New.

Our Properties

NeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:

• Our Madison Square (MSQ) House is situated in New York’s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s – and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
• Our Hollywood House (HWD), which sits on Sunset...

CeLeen, an operating firm of Command Holdings, is currently seeking a Construction and Facilities Management Technical Support Specialist to support a fully funded effort supporting the Army National Guard’s G-9 Construction and Facilities Management Office (CFMO).

Responsibilities may include, but are not limited to:

• Developing technical documents including memorandums and correspondence.
• Direct support to States and territories for all matters of military construction.
• Provide mentor training to CFMO staff on topics that may include resource management, planning and programming, facility management, federal acquisition and other topics as required.
• Reviewing plans, specifications, and estimates of military construction projects to track and approve milestones and requirements.
• Assisting with communication on matters related to the ARNG MILCON project and program as directed by the government.
• Participate in person...

The Instructional Design Support Specialist (Level 2) will work within the National Ocean Service (NOS) Management and Budget Office (MBO) to provide instructional design and curriculum development services. This position focuses on developing engaging, accessible learning materials and training programs in alignment with adult learning principles. The Specialist will collaborate with subject matter experts (SMEs) to design and deliver high-quality online, hybrid, and in-person training that supports NOS’s mission-critical workforce development and performance goals. 

Requirements

Course Development: 

• Collaborate with subject matter experts (SMEs) to design and develop instructional content that adheres to adult learning theory and is aligned with the strategic goals of the NOS. 
• Create interactive and engaging instructional materials for online, hybrid, and in-person courses. 
• Develop...

The Evaluation Reviews & Meeting Support Specialist (Level 2) provides essential coordination and administrative support for evaluation reviews, peer assessments, and leadership meetings for the National Ocean Service (NOS) Management and Budget Office (MBO). This role is focused on facilitating evaluation processes, ensuring the quality of business processes, and coordinating internal/external meetings that drive strategic improvements within NOS. The candidate will be responsible for supporting both logistics and content preparation, ensuring successful evaluations and meetings that contribute to the mission of NOAA. 

Evaluation Coordination: 

• Plan and Administer Evaluations: Support the planning, coordination, and administration of external peer evaluations and internal NOS program reviews to assess the performance, relevance, and quality of mission programs. 
• Stakeholder Engagement: Act as the liaison between the...

WeSuite is seeking a full-time Client Support Representative to report to its Client Support Team in White Plains, NY.

Job Responsibilities include:

• Answering Client support issues and working with clients via phone, connected session, and email.
• Troubleshooting: Analyzing bugs, resolving problems, and providing root cause analysis for errors
• Documentation and follow up: Recording issues using designated software tools, completing next steps, and following through resolutions.
• Communication: Providing technical expertise with Clients and being an excellent communicator, both written and verbal
• Collaboration: Building rapport and working with clients and others to engage clients.  Interaction with: Quality Assurance, Development, Account management, other team members, and management
• Proactive improvements: Identifying and resolving potential issues before they become critical, and...

Keeper is hiring a driven Channel Support Specialist to join the Keeper Channel Sales team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for building pipeline and channel revenue with high performance partners.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with...

Are you interested in joining one of Sweden’s leading tech brands and our journey forward? We value our customers and their success; therefore, we are looking for someone to join Sales Support.

Sinch is a leading communications platform provider serving customers worldwide. Our world class communications platform-as-a-service (CPaaS) processes over 30 billion API calls per year and combines programmable API’s, cloud computing with our unparalleled Tier 1 Super Network.

The Sales Support position reports to the Sales Support Manager within Customer Success and plays a key role in achieving our ambitious sales goals. Sales Support contributes significantly towards maintaining our reputation for excellent customer success and satisfaction. This role performs broad activities in support of sales operations.

Responsibilities

• Collaborate with Customer Success Managers (CSMs) and Cross-Functional Teams: Provide ongoing support...

Tier 1 Support Specialist

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 1 Support Specialist. This is a full-time and onsite position based in the Lakewood, CO area.

Roles and Responsibilities

• Provide hardware and software support for Windows and some Mac desktops and laptops 
• Troubleshoot user accounts, software and hardware problems
• Appropriately escalate problems to designated support levels using defined processes
• Respond to all requests for assistance
• Log and report each service request
• Close out tickets
• Other duties as assigned

Requirements

• Six months of technical support experience
• No experience needed with a vocational technical school certificate (HDI)
• Experience with...

The Mental Health Association, Inc. is looking for a Lead Support Specialist to provide a supportive and safe environment in a community residential setting which promotes and facilitates growth, independence and community engagement for people with intellectual and development disabilities. The Lead Support Specialist will provide responsibilities professionally, in collaboration with other team members in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), policies, practices, program funding and applicable regulatory agency guidelines. 

Participant Support and Advocacy

1.  Communicate and interact with participants in a respectful, enthusiastic and encouraging manner that promotes self-esteem and encourages empowerment and self-direction.

2.  Assist, teach or monitor participants in a variety of activities such as; personal hygiene and grooming, meal preparation/nutrition, cleaning of...

About the Company

VOZE is on a mission to create software that sales reps love to use. We are driven by a commitment to excellence and a passion for innovation. Using our mission as our guide, we create solutions that positively impact the world. We are dedicated to pushing the boundaries of what's possible.  Using AI, VOZE focuses on the nuances of in-person sales and tangible product interactions, while redefining how sales data is collected, processed, and leveraged. 

About the Role

The Customer Support Specialist is the first point of contact for customers seeking Voze technical assistance. You will be responsible for building solid relationships with Voze Customers by guiding them through Voze features and functionality, recommending solutions to questions they may have, and advocating for them within the organization by promptly escalating issues to the appropriate Voze...

**This is an open continuous announcement. It will be used to fill immediate and future vacancies.**

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring for a IT Support Specialist to support our customer at NIWC LANT. The selected applicant will work with a team of highly talented individuals supporting RDT&E network connected and standalone laboratories. Responsibilities in this position include, but are not limited to, assisting in the management of a Windows domain, desktop support, virtual machine builds/deployments, supporting system integration in an RDT&E environment, troubleshooting, patching, and maintaining various lab applications, and configuration management.. The selected...

Job Description:

Overview: We are seeking a detail-oriented and organized Senior Customer Support Specialist to join our team! The ideal candidate will provide administrative support, handle clerical tasks, and assist in coordinating office activities, while working closely with the CEO on day-to-day tasks as requested.

Responsibilities:

• Perform general office duties such as data entry, filing, and answering phones.
• Assist in organizing and coordinating office operations and procedures.
• Manage office supplies inventory and place orders when necessary.
• Answer customer calls, collect payments, and report for clients.
• Coordinate appointments, meetings, and travel arrangements.
• Assist with event planning and execution.
• Provide excellent customer service to clients and visitors.
...

The Student Support Specialist (SSS) will be placed at a San Pablo elementary school to work with students 1:1 and in small groups to promote academic success, positive behavior, and social-emotional skill-building. The SSS will report directly to the Community School Director and be an important member of the site wellness team.

Benefits

• Pay rate of $25/hour
• Part time: 25 hours/week, Monday-Friday, 5 hours/day
• Paid BACR Holidays
• Off during weekends and school holiday
• Stepping stone into career in education or social work
• Dental, vision, mental health/wellness benefit, life insurance, FSA (commuter, dependent, medical), 403b program

Minimum Qualifications

• Experience working with children in a school setting
• High School diploma or equivalent

Preferred

• Bilingual in Spanish/...

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with up to 2 days remote.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk...

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with up to 2 days remote.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk tickets,...

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes. 

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is a remote position. Occasional travel to attend customer meetings in Kittery, ME or Mechanicsburg, PA may...

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes. 

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is an on-site position in Mechanicsburg, PA.

Requirements

• Active Secret...

Company Overview

Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migration; Integration and Modernization; and Risk Management Framework Processes. 

Job Description

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support (Help Desk) Specialist to support a DoD project. This position is contingent upon contract award.

Location

This is an on-site position in Kittery, ME.

Requirements

• Active Secret...

About the CareerCraft

CareerCraft helps school districts plan and implement college and career readiness programs. Our online platform streamlines data collection, protects data integrity, and automates college, career, and military readiness and career and technical education (CCMR and CTE) calculations with visualizations. Our technical assistance helps with business partnership development, labor market analyses, high-quality CTE/pathway implementation, and P-TECH program planning.

Customer Success Responsibilities

• Serve as the main point of contact and build relationships with our school district clients through the various life cycle milestones (onboarding, nurturing and renewal)

• Onboard new customers by leading the scheduling and delivery of training and working with internal and external teams to facilitate data integrations & platform setup and configuration
• Manage the customer through onboarding and to the...

Job Summary: Under the direction of the Early Head Start Supervisor, this position conducts home visits to enrolled families. Responsibilities include developing and maintaining relationships, conducting strengths-based family and child assessments,(including the observation, documentation and assessment of the child’s progress), the integration of curriculum through the development of individualized lesson plans and child goals, screening and working with the children on developmental skills, identifying and connecting families to additional resources and nurturing the development of a strong parent/child relationship to achieve identified goals.

Duties and Responsibilities:

• Conducts application/enrollment visits and completes enrollment paperwork, including the enrollment agreement. Monitors and provides follow-up regarding participation and attendance issues.
• Actively participates in Practice Based Coaching...

Job Title: Lead Application Support Engineer

Location: Tampa, FL

Salary Range: $101,000 - $110,000

Our Client, a leader in financial services, is seeking a Lead Application Support Engineer to join their Development team. This role focuses on maintaining and providing technical support for applications in daily operations.

Key Responsibilities:

- Resolve critical application alerts and production defects

- Collaborate with internal teams on application issues

- Validate and submit audit responses

- Manage disaster recovery processes

- Identify automation opportunities

- Partner with development teams on application design

- Manage application deployment and upgrade processes

Required Skills:

- 6+ years of related experience (4+ years in Distributed Application Support)

- Experience with Java/J2EE, XML, HTML, JavaScript, NodeJS

- Proficiency in Unix, Linux, Windows,...

DocMe360 is seeking a proactive and detail-oriented WordPress Product Support Specialist to join our WordPress team for the Department of Veterans Affairs (VA). In this role, you will be responsible for providing technical support to our WordPress users, ensuring they have a smooth and positive experience with our products. You will also assist in troubleshooting issues, answering queries, and documenting solutions to enhance the support experience. This role may be filled using a 1099, contract-to-hire, or W2 candidate. All candidates must US Citizens and currently reside in the United States of America.

Responsibilities

• Provide exceptional technical support to WordPress users via email, chat, and ticketing systems.
• Troubleshoot and resolve customer issues related to WordPress themes, plugins, and functionality.
• Document solutions and create knowledge base articles to expedite future support requests.
• Collaborate with the...

Job Title: IT Support Specialist.

Department: APP-IT.    

Reports to: VP, Corporate Compliance & Security?.

Experience Required: At least 2 years working in a similar support role.

Salary Range: $48,000 - $53,000

Supervisory/Training Responsibilities: This role does not supervise/manage others.  This is an Individual Contributor role with expectations below.

Schedule: 7:00AM - 4:00 ET or 8:00AM – 5:00PM ET.

Job Location: Remote, however MUST be located within a 30 mile radius of Atlanta, GA.  Occasional travel to Atlanta headquarters anticipated on a weekly/bi-monthly basis.  Remote in the United States*.  

Job Overview

In this role, the support person will oversee a portion of our business IT systems and assets, assist with maintenance and integrations,  and provide training and support as needed.  The ideal candidate will...

Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to...

Child Start, Inc. is currently seeking a Supplemental Services Specialist to join our team. In the role of Supplemental Services Specialist, you will provide essential support to children and families through Program Intervention Plans as needed. You will collaborate with the Mental Health and Disabilities Coordinator to recommend referrals to partner agencies and assist with Individual Education Plans (IEP) or Individual Family Service Plans (IFSP). This position involves assisting with data entry and tracking, as well as engaging in community outreach by creating and updating Memorandums of Understanding (MOU). You will play a key role in ensuring that staff are trained in the screening tools utilized in their classrooms and will actively participate in conducting screenings. Additionally, you will receive training in the Coaching Models and may be called upon to support the Coaching Coordinator as required.

• Observe and recommend strategies for children in classrooms...

PLUS Communications, a public affairs firm based in Arlington, Virginia, is looking for an IT Support Specialist to join its growing team.  The IT Help Desk Assistant will be responsible for maintaining IT processes and procedures for the 150+-person company.

Primary responsibilities:

• Microsoft 365 Admin Center Administration
• Provide technical assistance and support for incoming IT requests and IT support issues related to computer systems, software, hardware and access to other corporate resources.
• Maintain Help Desk Ticket Management System
• Respond to support requests via:
• Over-the-phone support
• Screen sharing or remote control
• Email support
• Live chat support
• Ability to walk end-users through problem-solving process
• Write training standard operating procedures and conduct on demand end-user training
• Oversee orders and maintain...

About InfoTrack

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.

About the role

As a Support Specialist, you will play a pivotal role as the first point of contact for our ServeManager software, directly impacting customer satisfaction and success. In this dynamic role, you will collaborate closely with our sales and development...