Help Desk Technician
Walnut Way Conservation Corp.
N/A
Walnut Way Conservation Corp. is seeking a Help Desk Technician to join our team as we strive to enhance our operations and drive our mission forward. As a vital part of our organization, the Help Desk Technician will provide essential technical support to staff, ensuring that all IT systems and tools are functioning optimally to support our community initiatives.
The ideal candidate will possess a solid understanding of computer systems, software, and networks. You will be responsible for troubleshooting technical issues, providing timely solutions, and training staff on effective usage of technology. This role requires a strong customer service orientation, excellent communication skills, and the ability to work in a fast-paced environment.
Essential Duties and Responsibilities
- Provide first-line technical support, troubleshooting hardware and software issues for staff.
- Respond to help desk tickets promptly and...