Senior IT Support Technician
Ocean Casino Resort
Atlantic City, new jersey
The Senior IT Support Technician is responsible for maintaining, analyzing, troubleshooting and repairing computer systems, hardware and peripherals.
Position Description and Responsibilities: include, but are not limited to, the following:
- Provide support in the selection, acquisition, implementation, and ongoing support of personal computer hardware, software, and application systems to provide solutions as necessary to satisfy operational needs.
- Provide direct support for networked applications and the operational systems supporting them to ensure problems are resolved on a timely basis with minimal disruption to business operations.
- Provide escalated level of support, and first level as needed, for employees.
- Train and assist IT Support Technicians on an ongoing basis.
- Configure and maintain Cisco switches and network ports.
- Assist Network Engineers with physical network equipment and...