IT Help Desk Technician
PALNAR
Cranbury, new jersey
PALNAR is looking for a highly motivated and skilled IT Help Desk Technician to join our team. As an IT Help Desk Technician, you will play a crucial role in providing technical support and assistance to our employees. You will work closely with other members of the IT team to ensure smooth operations and provide excellent customer service to our internal stakeholders.
In this role, you will be responsible for troubleshooting and resolving a wide range of hardware and software issues. You will assist with the installation, configuration, and maintenance of computer systems and software applications. Furthermore, you will be responsible for monitoring and responding to help desk tickets, escalating issues as needed to ensure timely resolution, and keeping accurate documentation of all support activities.
The ideal candidate for this position is a quick learner with excellent problem-solving skills and attention to detail. You should have a strong knowledge of computer...