Operations Manager
Returnmates
San Diego, california
Sway is a fast-growing, LA-based technology and logistics startup that enables consumers to return online purchases without leaving their home. Our mission is to make online shopping more enjoyable by providing a return experience that’s as seamless as the purchase. We combine technology and logistics to provide a white-glove service for consumers -- no more printing, boxes and tape! If you want to join an innovative team that is tackling an area of e-commerce that has been left out to dry, this is the place for you.
The Role:
Sway is looking for an Operations Manager to lead and optimize our operations in the San Diego market. In this critical role, you will work closely with our Head of Operations to scale our business effectively. You will design and implement processes that ensure a seamless customer experience—from the moment a pickup is scheduled to when a refund is received. This role involves managing a diverse team of independent...