Technology Specialist
WorldVia
Roswell, georgia
Are you an outgoing and tech-savvy problem solver? Do you thrive on assisting people and finding solutions to their issues? If this sounds like you, then we have the perfect opportunity waiting!
We are on the lookout for a knowledgeable and supportive candidate to join our dynamic team as a Technical Support Specialist. In this role, you will directly assist our valued internal and external users to ensure they have seamless access to and can effectively use our mission-critical systems.
The ideal candidate is genuinely enthusiastic about assisting others, possessing patience, empathy, and excellent communication skills. You have a gift for conversation and acknowledge the importance of effective communication. Putting yourself in someone else's shoes and advocating on their behalf comes naturally to you. You appreciate the significance of user feedback, and you excel at gathering it. Troubleshooting and investigating problems are second nature, and you are confident in...