Team Manager

Join a Growing Technology Team and an Awesome Customer Community!

Do you...

• Love leading a team dynamic technical customer support professionals?
• See your own success as a reflection of the achievements of those around you?
• Feel a sense of pride when your customers are successful using your software?
• Enjoy simplifying complex concepts?
• Love being hands-on with software, even if you're not programming it?
• Excel at planning your day, tracking your work, and delivering on your promises?

If you are motivated by managing a diverse team, delighting customers and making a difference, we want to talk to you!

About the Role

This is a position for a technically savvy people manager. Your job will be to manage our Customer Support Team for LearningBuilder, our industry-leading credentialing management platform. You will lead a team of Customer Support Analysts, Specialists, Leads, and Consultants....

Who We Are:

Hi! We’re Carbyne and we are on a mission to help Public Safety Agencies save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings operational improvement and game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Amazon, Microsoft, AT&T and others to deliver life-saving technologies. Want to join our mission-driven team? Read on. 

Headquarters: New York City, New York

Current Headcount: 180 People and counting….

Carbyne Website

Recent Press

Techcrunch article: Carbyne raises $56M Series...

DGR Systems, a growing premier technology consulting company, is looking for an Identity Team Lead to help provide leadership and management across our Identity and Access Management (IAM) offerings.

This individual will provide team leadership to architects and engineers within the IAM technology space, overseeing technical aspects and nurturing a productive and cohesive team environment that delivers high-quality solutions aligned with business objectives.

The ideal candidate must be an excellent communicator with an ability to simplify complex topics into clear messages and must be consultative in focus with a growth mindset and passion for continuous learning to bring the best solutions to our clients. The candidate will bring technical experience, team leadership and business acumen to DGR Systems.

Responsibilities

• Team Leadership: Foster open communication and collaboration within the team, ensuring a positive...

About us

Ten Lifestyle Group is a leading, technology-enabled lifestyle and travel platform, providing trusted concierge services to its members 24 hours a day, 365 days a year.

Our goal is simple: to become the most trusted service business in the world. We are the global market leader for travel and lifestyle management services, providing services from a strong global office network with over one thousand employees.  

We use our expertise, technology, and scale to get our members direct access to the best travel, entertainment, dining and luxury retail services.

Ten is growing quickly and has ambitious plans to innovate, keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? 

About the role

We are looking for a Team Manager to manage a team of 5-17 “Lifestyle Managers” (concierges) who are specialists at delivering solutions to members’...

Are you a natural problem solver with a passion for optimizing business operations? Do you enjoy working with numbers, budgets, and finding ways to make teams more efficient? Join our Media Team as the Media Team Manager, where you will lead a high-performing team and ensure that our media services are delivered smoothly, profitably, and with continuous improvement.

Key Responsibilities:

• Team Leadership: Lead a high-performing media team to achieve objectives and foster a culture of efficiency and excellence.
• Financial Management: Oversee budgets, manage resources, and ensure profitability within the media department.
• Workflow Optimization: Identify bottlenecks, troubleshoot workflow issues, and implement solutions to enhance team productivity.
• Team Training & Development: Plan and direct training and development programs to elevate team...

SEON is the leading fraud prevention system of record, catching fraud before it happens at any point across the customer journey. Trusted by over 5,000 global companies, we combine your company’s data with our proprietary real-time signals to deliver actionable fraud insights tailored to your business outcomes. We deliver the fastest time to value in the market through a single API call, enabling quick and seamless onboarding and integration. By analyzing billions of transactions, we’ve prevented $200 billion in fraudulent activities, showcasing why the world’s most innovative companies choose SEON.

The Scoring Team is responsible for evaluating the Rules defined by Fraud Analysts (our end users) on our Admin Panel. This means that we first collect every relevant piece of data from our internal subsystems for the transaction we received on our API then we hand these over to our Rule Evaluation Engine which in turn calculates the final score, labels etc....

Walnut Way Conservation Corp. is looking for an Agile Team Manager to lead and facilitate the Agile process within our dynamic organization. This role is instrumental in guiding teams to embrace Agile methodologies, enhancing collaboration, productivity, and innovation.

As the Agile Team Manager, you will be responsible for overseeing multiple teams, ensuring they are aligned with the organization's goals and methodologies. You will foster a culture of continuous improvement and agile thinking while removing blockers that hinder team progress.

We seek a proactive leader who can adapt Agile principles to fit our unique environment, promote team autonomy, and support individuals in their professional growth. You will implement Agile best practices and help cultivate a high-performing, collaborative atmosphere that encourages creativity and accountability.

Essential Duties and Responsibilities

• Facilitate Agile...

Why Partner with UTR Sports:

UTR Sports is a Silicon Valley company on a mission to revolutionize the game of tennis and pickleball through technology and data. We want to work with people who are team-oriented, willing to roll up their sleeves, and always maintain a high bar for excellence.

Our innovative tools and technology make tennis better for all players and providers, with our gold-standard UTR tennis rating system at the core, the most accurate singles and doubles tennis rating system, powering level-based play around the globe.

UTR Sports creates opportunities and pathways for players from all over the world, in all stages of life, to find better matches and unlock a more fun and flexible experience.

To learn more, Watch this Video and visit www.utrsports.com.

The Opportunity:

The UTR Sports Team Tennis Manager (TTM) is a regional, outbound-facing contract role focused on managing, recruiting, and operating UTR Sports Team...

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. 

Job Summary

The Housing Focused Case Manager Team Lead will provide trauma-informed, guest-driven case management services to individuals who are experiencing homelessness with the goal of helping them achieve stable housing solutions quickly and efficiently. The Housing Focused Case Manager Team Lead will support a small team of Case Managers through client interactions, administrative needs, and other duties, including but not limited to maintaining professional...

At Ten our goal is simple, to become the most trusted service business in the world.  

We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.   

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there?  

As Member Experience Team Manager, you will lead on / play critical role in the management of the Member Experience Team as part of the broader America region.  

Your role involves the accountability for the successful running of the MS, VoC and QA functions in your region. You will manage the Member...

Knowledge Management Team Lead (15.01)

OCT Consulting is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT is looking to bring onboard an experienced, organized, and detail-oriented Knowledge Management Team Lead to support an anticipated USAID-funded project pertaining to knowledge, data, learning, and training with the USAID Bureau for Resilience, Environment, and Food Security (REFS). This position is contingent upon award.

The project is designed to expand the USAID REFS’ and Feed the Future’s capacity and quality of data management and analysis, organizational learning, and training to...

SmartNews is a global leader in redefining information and news discovery, committed to providing users with accurate, timely information and supporting quality journalism. We combine the power of our unique machine-learning technology with the expertise of our first-rate editorial team to bring news that matters to millions of users from our over 3,000 global publishing partners.
Founded in 2012 in Tokyo, Japan, SmartNews has offices in Tokyo, San Francisco, Palo Alto, New York, and Singapore.

The mission of the Scaled Operation Group is to drive the growth and scalability of our entire Business department by optimizing efficient and effective business processes and operations. Through continuous improvements in quality and enhanced collaboration across departments, we aim to contribute significantly to the organization's overarching goals and ensure sustained success.

The Scaled Operations Manager primarily focuses on building Ad Quality in the U.S....

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. 

Job Summary

The Housing Focused Case Manager Team Lead will provide trauma-informed, guest-driven case management services to individuals who are experiencing homelessness with the goal of helping them achieve stable housing solutions quickly and efficiently. The Housing Focused Case Manager Team Lead will support a small team of Case Managers through client interactions, administrative needs, and other duties, including but not limited to maintaining professional...

Job Summary:   

• To take overall responsibility for 5-17  Lifestyle Managers who are specialists at delivering solutions to member requests. 

• To maintain the member at the center of everything we do and achieve.  

• To meet or beat targeted performance levels. 

• To ensure your team are profitable and meet their personal targets. 

• To ensure the team are delivering superb customer service and quality work while keeping LMs inspired and motivated. 

• Must be able to gain respect of line reports 

• Must coach LMs to successful performance 

Essential Duties and Responsibilities: 

Service Delivery 

• To manage resource plans and rotas for your team, to be agreed well in advance. Each to be implemented and maintained accurately in order for the team to handle...

Job Summary:   

• To take overall responsibility for 5-17  Lifestyle Managers who are specialists at delivering solutions to member requests. 

• To maintain the member at the center of everything we do and achieve.  

• To meet or beat targeted performance levels. 

• To ensure your team are profitable and meet their personal targets. 

• To ensure the team are delivering superb customer service and quality work while keeping LMs inspired and motivated. 

• Must be able to gain respect of line reports 

• Must coach LMs to successful performance 

Essential Duties and Responsibilities: 

Service Delivery 

• To manage resource plans and rotas for your team, to be agreed well in advance. Each to be implemented and maintained accurately in order for the team to handle...

DocMatter is an ambitious, growth-state company that is changing the face of collaboration for the medical community and is hiring exceptional individuals that want to contribute to that mission. We are fast becoming a household name among clinicians worldwide who consistently rely on the DocMatter platform to connect with their peers, learn from experts, gain insights, and stay up to date with the latest clinical data, best practices, and therapeutic innovations in medicine. Our goal is to bring our innovative platform to every clinician in the world.

We have developed a peer-to-peer collaboration platform that enables seamless knowledge sharing among healthcare professionals worldwide. As the Manager of the Customer Success Team, you will play a key role in ensuring the success of both client support, and clinician-focused initiatives that align with our strategic goals, ensuring high satisfaction and effective utilization of our platform. You will oversee the teams that...

adQuadrant is a creative-first, measurement-led, and AI-enabled strategic growth partner to “challenger” direct-to-consumer brands. We support fast-growing SMB and mid-market businesses that typically have ambition that exceeds their internal resources and thinking. Rooted in commerce strategy, we are able to help brands successfully navigate from systems integration all the way through each facet of growth strategy and implementation.  We partner with VC/PE funds, founding teams, or leadership at the most senior level within mid-market commerce brands that have high ambition and velocity.  Speed and scale are at the core of what we do.

The Team Lead of Campaign Managers will be on the front lines of all partner campaigns, ensuring the success of their influencer and affiliate marketing campaigns. This role requires a proactive leader who can not only manage the team's day-to-day responsibilities but also pivot strategies swiftly to optimize campaign...

Knowledge Management Team Lead (15.01)

OCT Consulting is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT is looking to bring onboard an experienced, organized, and detail-oriented Knowledge Management Team Lead to support an anticipated USAID-funded project pertaining to knowledge, data, learning, and training with the USAID Bureau for Resilience, Environment, and Food Security (REFS). This position is contingent upon award.

The project is designed to expand the USAID REFS’ and Feed the Future’s capacity and quality of data management and analysis, organizational learning, and training to...

The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for a Project Management Team Lead to join our team!

WHAT'S IN IT FOR YOU?

📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.

🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

💰 BONUSES - An opportunity to earn quarterly bonuses based on performance. 

☀️ UNLIMITED VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.

💡 EDUCATION – Team member education and learning budget on courses, events and books.

🌴 FUN – Company activities, outings, and retreats.

💲 INVESTMENTS – Simple IRA WITH a 3% Match.

💻 WORK STYLE – WFH or come to the office. The choice is yours!

The salary for this role is $80,000-$85,000...

Introduction:

Are you a leader who can turn a group of talented engineers into a well-coordinated, high-performing team? Do you thrive on guiding technical teams through challenging projects, ensuring that everyone is aligned and focused on delivering exceptional results? If you’re the kind of person who loves to see your team succeed and knows how to bring out the best in each individual, then our client has a role that’s perfect for you. We’re looking for an Engineering Manager (aka The Team Captain) to lead our engineering teams toward achieving greatness.

Imagine leading a team of passionate engineers in a company that values innovation, quality, and collaboration. As the Engineering Manager at our client, you’ll be responsible for managing the day-to-day activities of the engineering team, ensuring that projects are completed on time, within scope, and to the highest standards. This role isn’t just about managing...

Sales Manager / Remote / Sales / Full-Time
Compensation: $150k-$200k+/year ($75k-$95k/year base DOE + commissions + bonuses)
Unlimited PTO | Fully Remote | Generous Benefits
Location: 100% Remote (US-based)

The Scalable Company, a leader in business coaching and consulting, is looking for a Sales Manager to champion our sales team. This role is key to expanding the reach of our mission to increase the odds of a successful outcome for entrepreneurs, their families, and the teams and customers they serve. Our goal for our clients is simple: to build a scalable business they can exit one day (if they want) without sacrificing their personal wealth and freedom today.

The ideal candidate will have a background in selling high-ticket services online, like coaching or consulting programs, specifically in B2B. You should have a solid history of sales success and leadership, with a knack for motivating others to exceed...

The Role: 

We are seeking an assistant service manager to join our Aldinger Shop Team. 

In this role, you will play a crucial part in managing the day-to-day operations of our calibration technicians by ensuring smooth and efficient processes while maintaining high customer satisfaction. 

The Assistant Service Manager is responsible for organizing and accurately processing customer equipment into our lab management software and scheduling/assigning work orders to our team of technicians. You will be working closely with our customers and calibration technicians as the point of contact addressing any issues that arise to maintain high customer satisfaction and an efficient process. You will also partner with the branch manager and lead field technician to improve and implement service strategies and processes. 

Day to Day Responsibilities: 

• Oversee the workflow and scheduling of all calibrations and repair...

We are seeking an assistant service manager to join our Aldinger Repair Team. 

In this role, you will play a crucial part in managing the day-to-day operations of our field repair technicians by ensuring a smooth and efficient process while maintaining high customer satisfaction. 

As our Assistant Service Manager, you would be responsible for working with our customers and assigning, coordinating, and scheduling the day-to-day operations of our field repair technicians. You will also be responsible for organizing and accurately processing customer equipment into our management software and assigning it to a technician for completion.  

As the main point of contact for our customers and technicians, this role is crucial in addressing any issues that arise to maintain high customer satisfaction and an efficient process. You will be working in partnership with the branch manager and lead field technician to improve and implement service strategies...

ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities across the country. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers. 

We are looking for an Implementation Team Manager to define the process, metrics, and workflows that will improve how we onboard our customers and ensure quality and consistency as we scale. As we expand our customer portfolio, this person will determine how we approach implementing all customers, from SMB to enterprise. You will serve as a point of escalation and a relationship driver for our largest customers, while closely managing...

Maveris is an IT and cybersecurity services company committed to helping organizations create secure digital solutions to accelerate their mission. We are Veteran-owned and proud to serve customers across the Federal Government and private sector. We have an opening for a full-time, permanent Cybersecurity Program Manager to join our talented, dynamic team in support of a large Federal Government customer. This Cybersecurity Program Manager will help lead a dynamic and exciting cybersecurity program for the Department of Veterans Affairs (VA).   

Veterans are encouraged to apply. 

Duties

As a Cybersecurity Program Manager supporting Maveris programs, you will be trusted to lead the delivery of our IT products and services. In this role, a typical day will include: 

•  Oversee the successful completion of all program tasks, including technical work, administrative actions, and business development...

Knowledge Management Team Lead (15.01)

OCT Consulting is an SBA-certified, 8(a) small business management and technology consulting firm that provides support to Federal Government clients. We provide consulting services in the areas of Strategy, Process Improvement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.

Responsibilities and Duties

OCT is looking to bring onboard an experienced, organized, and detail-oriented Knowledge Management Team Lead to support an anticipated USAID-funded project pertaining to knowledge, data, learning, and training with the USAID Bureau for Resilience, Environment, and Food Security (REFS). This position is contingent upon award.

The project is designed to expand the USAID REFS’ and Feed the Future’s capacity and quality of data management and analysis, organizational learning, and training to...

The Opportunity and Position Summary

Power Forward Communities, a coalition of which Rewiring America is a part of, was recently awarded $2 billion from the EPA as part of the National Clean Investment Fund. With the help of our growing team, we plan to use this capital to deploy subsidized loans, software products and market building tactics to ensure that Low Income & Disadvantaged Communities (LIDACs) are not left out of the clean energy transition. Rewiring America’s Growth department oversees the market building strategy and execution for this ambitious goal.

This is where we need your support! We are seeking a Project Management Coordinator to play an integral part in bringing Rewiring America’s market shaping strategy to life. This role reports to the VP of Growth. From building a systematized approach to help manage our efforts, to supporting diverse projects across digital marketing, market partnerships, and other strategic efforts, this...