Customer Service Representative
Genesis Datacom
Little Rock, arkansas
Genesis Datacom is a leading provider of information technology and services, specializing in network infrastructure solutions. We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a company that prides itself on delivering exceptional service to our clients, we are looking for someone who shares our passion for excellence.
As a Customer Service Representative at Genesis Datacom, you will be the primary point of contact for our clients, ensuring that their needs are met and their questions are answered in a timely and professional manner. You will be responsible for building strong relationships with our clients, providing solutions to their problems, and assisting them with any technical issues they may encounter.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Provide accurate and timely information to clients regarding our products and...