Customer Service Representative
Southern Air AC, Heating & Plumbing
Baton Rouge, louisiana
Overview
Looking for a rewarding career in customer service? Southern Air AC, Heating & Plumbing is seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will serve as the first point of contact for our valued customers, providing exceptional service and ensuring customer satisfaction.
Responsibilities
- Answer incoming customer calls and provide assistance and information
- Resolve customer complaints in a professional and efficient manner
- Process orders, returns, and exchanges
- Maintain accurate and up-to-date customer records
- Collaborate with other departments to address customer needs
- Stay current on product knowledge and company policies
Requirements
Requirements
- Previous customer service experience preferred
- Excellent communication and...