Technical Specialist

Under the general direction of the Idaho College of Osteopathic Medicine Director of IT, the Technical Support Specialist will provide technical problem resolution to end-users (faculty, staff, students and guests) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting issues. Advanced duties of this position will include management of a Mobile Device Management System, ticketing solutions, inventory system, classroom A/V systems and other software applications as needed. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. As part of the IT team, the Technical Support Specialist will be cross trained to provide...

Are you looking to advance your career as a Technical Support Specialist? Look no further! DenaliTEK is seeking a dedicated and passionate individual to join our team. As a Technical Support Specialist, you will have the opportunity to provide exceptional technical assistance to our valued customers. From troubleshooting software issues to guiding customers through complex setups, your problem-solving skills and customer-centric approach will be put to the test.

At DenaliTEK, we pride ourselves on delivering top-notch service and going above and beyond to meet customer needs. If you are ready to join a dynamic and supportive team and take your technical support skills to the next level, we can't wait to hear from you!

Requirements

• Proven experience as a Technical Support Specialist or similar role
• Excellent communication skills and ability to explain technical concepts to non-technical individuals
• Strong troubleshooting and...

Our organization is looking for an energetic individual to join the team in a Technical Services role. This individual will be a critical addition to the team and will partner closely with customers, providing technical assistance to the internal Paperboard segment. This is a highly visible position and developing strategic partnerships with our customer base, as well as production facilities is a must. This individual will use exceptional communication skills to gather information from clients, and the market, and provide insight to the organization allowing our company to deliver improved value to the customer. 

• This role can require significant travel, including some potential international travel, which may include weekends. On average total travel will land around 50-60%. 

What you'll be doing:

• Utilize a broad knowledge of principles, practices, and procedures of food service...

Job Summary: The Technical Support Specialist often serves as the first point of contact for technical assistance to customers. They are responsible for providing prompt and efficient support while achieving exceptional customer service satisfaction, This role is responsible for diagnosing hardware and software problems, configuring systems, offering guidance on usage and escalating tickets and cases per departmental protocols. The specialist must maintain system functionality and adherence to all departmental procedures and meeting client SLAs, Requires some on-site training.

Key Responsibilities:

Customer Service:

• Provide the highest level of customer service in all activities externally and internally that meets or exceeds department requirements.
• Maintain a high level of communication with users to ensure their issues are understood and resolved.
• Follow up with users to ensure...

Technical Support Specialist Needed
Location: On-site in two locations (North Georgia and East Alabama)
Experience: Minimum 6 months
Pay: $21-25/hour
We're seeking a Technical Support Specialist to provide frontline IT support for employees. The role involves:

• Troubleshooting hardware and software issues
• Managing user accounts and devices
• Supporting various operating systems (Windows, MacOS, iOS)
• Maintaining computers, printers, and mobile devices
• Participating in on-call rotation (including after-hours and weekends)

Requirements:

• Strong communication skills
• Experience in Help Desk or call center environment
• Proficiency in Microsoft Office 365 and Apple device management
• Knowledge of networking, ITIL concepts, and business applications
• Ability to work independently with minimal supervision
• Willingness to travel up to 5%
• Associate or...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) is a Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies, and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional...

About Us:

At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we’re driving incremental growth with the push of a button.

Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.

We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.

Each drink is crafted by nature, and perfected by innovation - we’d love to have you be a part of...

Candidates MUST be local at time of submission. Hiring manager is not currently interested in candidates who will need to relocate to accept offer. NO REMOTE ONLY OPTION. Position will be fully onsite, M-F (8am-4:30pm).

As a key member of the Technology Division’s Field Services and Asset Management team,

the Asset Management & Deployment Specialist provides coordination and support with all phases of the asset lifecycle of technology devices, from initial receipt to final disposal, while maintaining a well- organized warehouse environment. The candidate for this position should have a keen focus on maintaining high standards of procedural fidelity, ensuring quality assurance, fulfilling service level expectations, and delivering best-in-class service experiences to all stakeholders.

1.     Support each phase of the asset lifecycle for technology devices within the district, from acquisition and deployment to...

CeLeen, an operating firm of Command Holdings, is seeking a Technical ERP Specialist Mid to serve on a financial effort supporting the Naval Information Forces as they modernize their fiscal execution business processes.

Responsibilities may include, but are not limited to:

• Performing help desk type functions, including showing hands-on user assistance.
• Assisting with the analysis and correction of data as required.
• Assisting with data conversion efforts into Navy ERP.
• Performing testing conversion and data migration.
• Assisting with the transition of SABRS to the new ERP system, Defense Agencies Initiative (DAI).
• Assisting with the programmatic and functional support required to transition SABRS data, including data entry, accounting support, ensuring that converted data meets requirements for data integrity of DAI’s core financials and time and labor.
• Assisting with the development of SOPs in cooperation...

Gunnr is a premier brand dedicated to providing high-quality gun accessories to firearm enthusiasts and professionals. Our product range includes state-of-the-art gun scopes, mounts, and other essential accessories designed to enhance the shooting experience. We pride ourselves on delivering exceptional products and outstanding customer service. We are currently seeking skilled customer support as well as honed experience as technical support specialist roles with prior experience in the gun accessory industry to join our team.

This role will be responsible for providing technical support and exceptional customer service to our clients. It requires a deep understanding of gun accessories and the ability to troubleshoot and resolve technical issues efficiently. The ideal candidate will have prior experience in customer support within the gun accessory industry and possess excellent communication skills.

Requirements

Customer Support:

...

Mediavine is seeking an experienced Technical User Support Specialist to join our growing IT Services team.

About Mediavine

Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

Mission & Culture

We are striving to build an inclusive and diverse team of highly talented individuals that reflect the industries we serve and the world we live in. The unique experiences and perspectives of our team members is encouraged and valued. If you are talented, driven, enjoy the pace of a start-up like environment, let’s talk!

Position Title & Overview:

As a Technical User...

Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to...

The Applied Product Technical Specialist role represents MLS as the pump, motor, and controls industry knowledge leader and is responsible for driving incremental revenue and margins through technical support. Working in collaboration with the MLS team to effectively advise on the sale of complex products and project solutions for customers. The APTS is responsible for technical mentoring, coaching, and training for both customers and employees. This position builds customer satisfaction through consultative selling with an emphasis on sizing and selection of the best possible product solutions. This position reports to the APTS Manager.

Requirements

• Clearly communicate the benefits of company services, offerings, and capabilities to establish a compelling value proposition in order to differentiate MLS from its competitors.
• Instill confidence in customers by advising on how to best design and configure products to achieve...

Samsung SDS America is looking for a Technical Support Specialist to join our team. This role is highly significant due to its high visibility within the organization and offers excellent career advancement opportunities. As part of the role, you will get to work with the latest technologies, providing invaluable hands-on experience and a chance to learn new facets of systems and network management. You will also be a part of a fantastic team environment that encourages knowledge transfer, offering an excellent opportunity for both professional and personal growth.

The ideal candidate will be providing exceptional technical support to our clients by resolving complex technical issues. The successful candidate will have a strong background in a variety of technology platforms, enabling them to solve complicated customer issues. Collaborating with other IT support personnel in an enterprise setting will be part of the role. 

The team is working...

Why work for CVRx?

CVRx pioneers' unique therapies that harness and harmonize the body’s natural systems, benefiting society and making CVRx a universal role model in healthcare. We value our commitments to others and continue to overcome challenges through determination, collaboration and purpose. If our culture and values speak to you, and if you have a passion for cutting-edge medical technologies, join our team and our mission to help others live better lives.

A day in the life:

The Technical Customer Service Specialist will provide invaluable consultation to physicians, healthcare professionals, field sales staff, patients, and fellow CVRx team members. As a master of product knowledge, they guide users through the system's technical aspects, ensuring every interaction aligns with the product's official labeling. Acting as the frontline support, they adeptly handle technical inquiries, knowing precisely when to escalate...

IAV is offering exciting opportunities to join dynamic teams with exposure to top tier projects!

We are offering Hybrid Work Flexibility! APPLY TODAY!

IAV Group is an engineering and technical consultancy servicing the global automotive industry with approximately 8,000 employees worldwide and more than 40 years of experience. As a recognized leader in the specification, design, development, validation and production launch of advanced vehicle and powertrain systems, IAV Automotive Engineering deploys a leading team of technical experts, engineering tools and program processes from its North American Headquarters in Novi, Michigan.

IAV is currently looking for an innovative and experienced Technical Sales Consultant – Propulsion, Hybrid and Fully Electrified Systems to join our dynamic team at our North American Headquarters in Novi, Michigan.

Essential Responsibilities...